Shipping & Delivery
How quickly will my Delunique order arrive? We know you're eager to start your next creative project! We offer three reliable shipping methods across the United States:
-
Express Shipping (3-6 business days): $20.00 – Perfect for when that creative spark hits and you need your supplies for an upcoming event or custom order.
-
Standard Shipping (7-14 business days): $10.00 – Our most balanced and popular delivery choice for stocking up your creative station.
-
Free Shipping (7-14 business days): $0.00 – Enjoy premium DIY supplies with zero shipping cost on qualifying orders.
Can I track my package? Absolutely. Once your order is processed and shipped, you will receive an email with a tracking number so you can follow your Delunique crafting treasures right to your door.
Product & Materials
Are your metal components hypoallergenic? Your safety and comfort matter to us. Most of our chains, clasps, and charms are made from high-quality sterling silver, stainless steel, or gold-plated brass that are lead-free and nickel-free. Please check the individual product descriptions for specific material details.
Do you sell pre-made jewelry or just supplies? Delunique is a dedicated DIY haven! We specialize in providing premium components (beads, charms, chains, findings, and tools) so you can enjoy the rewarding experience of creating your own custom jewelry and accessories.
Are these supplies suitable for beginners? Yes! Our pieces are designed for creators of all skill levels. If you are just starting out, look for our curated "Starter Kits" which include everything you need—plus simple instructions—to begin your jewelry-making journey.
Returns & Satisfaction
What is your return policy? We want you to love your crafting experience. We accept returns on unopened, unused items in their original packaging within 30 days of delivery. Due to the small nature of DIY components, we cannot accept returns on items that have already been sorted, mixed, or altered.